The following Terms and Conditions apply to all premium WordPress plugins sold by TaglioPlugins.
Purchasing a plugin from TaglioPlugins gives you non-exclusive limited license to use the plugin in accordance with these Terms and Conditions.
The software for all of our plugins is licensed under the GNU General Public License v3.0 or later.
In addition to the software license, you will receive a non-transferable plugin license key.
You need a valid, active license key in order to access updates and support for the plugin.
You may not share, sell or give away access to your license key. License keys are only transferrable by contacting us to request the transfer to a new owner.
We reserve the right to revoke any license keys that have not been used in accordance with these Terms and Conditions.
When you purchase a plugin on a monthly plan (which includes all free trials), a monthly subscription will automatically be created using your chosen payment method. If your subscription remains active then the plugin license key will automatically be renewed each month so that you can continue accessing updates and support with no break in service. You will automatically be billed using your original payment method.
You can cancel your subscription at any time, either via your payment provider (e.g. by logging into your PayPal account and cancelling the recurring payment profile), or by contacting TaglioPlugins direct.
After your license key expires, you can continue using the plugin but will not be able to receive updates or support. There are no guarantees that the plugin will continue working with future versions of WordPress or other plugins such as WooCommerce.
If your monthly license key expires then you can re-purchase the plugin at any time. This will resume your access to updates and support under a new license key.
For free trials, if you cancel your subscription before the free trial ends then you can continue using the plugin and receiving updates and support until the end of the free trial; after which the plugin will stop working on your site. To reactivate it and continue using the plugin, you must purchase a paid plan and get a new license key.
On receipt of successful payment, you will be able to access the plugin files and license key directly from the order confirmation page. You will be able to access the plugin files and license key from your account for as long as you hold a valid license key for the plugin.
If your license key expires or is otherwise revoked or refunded, then download access will be discontinued until the license key is renewed.
Automatic updates are available for as long as you hold a valid and active license key for the plugin. Updates will be made available to you from the WordPress dashboard.
You can also download the latest version of the plugin from your Account page.
Our plugins are guaranteed to function correctly on a new installation of WordPress using a default WordPress theme. We do not guarantee they will function with third party plugins, themes or with all web browsers or hosts. If you have any compatibility issues with one of our plugins then we will support you as best we can, according to our support policy (below).
Our plugins are provided “as is” without warranty of any kind, expressed or implied (as per GPL v3). We will not be liable for any damages resulting from the use or inability to use our plugins. This includes but is limited to indirect, direct, special, incidental or consequential damages or losses, including data loss.
When you buy a plugin from TaglioPlugins, you can receive support for as long as you have a valid license key.
The plugin support includes:
It does not include:
Whilst we attempt to provide the best possible support for our plugins, we do not guarantee that any support query will be resolved in a way that you are completely satisfied with, or within a specific timescale. If you discover an issue within 30 days of buying or renewing the plugin and we cannot resolve your problem, then you are entitled to a full refund under our 30 day money back guarantee.
We aim to respond to all support requests within adequate timescales. Our official support hours are 10am-5pm UTC, Monday to Friday – excluding bank holidays and other official holidays. The timescales listed below refer to these working hours.
Support requests are prioritized based on the type of license:
While we do not guarantee that we will resolve the request in these time period, we will acknowledge it and communicate with the customer as appropriate to help resolve the issue.
TaglioPlugins reserves the right to modify, change, cancel or upgrade the price or terms of a plugin subscription and/or license key without prior notice or consent.
If you have an active subscription then the plugin will be renewed at the cost you originally paid, regardless of the cost for new customers. If you have cancelled your subscription then you must renew the license key at the current purchase price.
All plugins sold on this website are the property of TaglioPlugins. You may not claim intellectual or exclusive ownership rights to any of our plugins.
All content on this website and throughout the plugin is the property of TaglioPlugins. This includes images, videos, documentation and other information. It may not be redistributed without permission or consent.
We firmly believe in our products, but we understand that they may not work perfectly on every website, and may not meet your needs. If you change your mind for any reason then we will be happy to provide a full refund within 30 days of the date of purchase or renewal. No refunds will be given more than 30 days after the purchase/renewal date.
We recommend that you contact us before requesting a refund if you have problems getting one of our plugins to work, or are unsure of its features. We can often resolve any problems, although you have a right to a full refund at any time within the first 30 days after purchase.
When you purchase a plugin from TaglioPlugins, we will store the following information relating to your purchase:
You may contact us at any point to request that this information is deleted.
We do not have access to your payment information at any point. Payment is taken securely via either PayPal, and your payment data is treated securely according to their respective privacy policies.
As well as emails relating directly to your purchase, TaglioPlugins may occasionally send you emails relating to the plugins you have purchased from us. For example, we will email to notify you of important new features that may benefit your website. You may opt out of these emails at any time without penalty, although this means that you may miss important new information about the plugin.
We will never sell or release your email address to any third party vendors.
By purchasing a plugin from TaglioPlugins, you indicate and consent that you have read and agree to these Terms and Conditions.
If any part of this agreement is declared unenforceable or invalid, all remaining clauses shall remain binding.
We reserve the right to update these Terms and Conditions at any time for any reason, without prior notice or consent. You can visit this page at any time to view the current version.